Facts + Statistics: Identity theft and cybercrime

(1) Percentages are based on the total number of Consumer Sentinel Network reports by calendar year. These figures exclude "Do Not Call" registry complaints.

Source: Federal Trade Commission, Consumer Sentinel Network.

Top Five Types of Identity Theft, 2023 (1)

Type of identity theft Number of reports Percent of total top five
Credit card fraud-new accounts 381,122 42.0%
Miscellaneous identity theft (2) 279,221 30.7
Bank fraud-new accounts 84,335 9.3
Government benefits fraud-applied for/received 82,419 9.1
Loan fraud-business/personal loan 81,342 9.0
Total, top five 908,439 100.0%

(1) Consumers can report multiple types of identity theft. In 2023, 15 percent of identity theft reports included more than one type of identity theft.
(2) Includes online shopping and payment account fraud, email and social media fraud, and medical services, insurance and securities account fraud, and other identity theft.

Source: Federal Trade Commission, Consumer Sentinel Network.

Identity Theft By State, 2023

State Reports per 100,000
population (1)		 Number of
reports		 Rank (2), (3) State Reports per 100,000
population (1)		 Number of
reports		 Rank (2), (3)
Alabama 245 12,228 18 Nebraska 137 2,673 38
Alaska 114 839 46 Nevada 404 12,362 3
Arizona 262 18,539 16 New Hampshire 138 1,892 37
Arkansas 169 5,071 28 New Jersey 283 26,136 14
California 304 119,929 10 New Mexico 134 2,825 39
Colorado 222 12,729 23 New York 256 51,484 17
Connecticut 384 13,848 4 North Carolina 243 25,142 19
Delaware 359 3,523 5 North Dakota 118 913 45
Florida 438 93,547 2 Ohio 294 34,616 12
Georgia 457 48,606 1 Oklahoma 153 6,032 32
Hawaii 122 1,773 43 Oregon 177 7,444 26
Idaho 123 2,223 42 Pennsylvania 314 40,778 8
Illinois 307 39,314 9 Rhode Island 216 2,357 24
Indiana 176 11,870 27 South Carolina 294 14,931 12
Iowa 141 4,468 35 South Dakota 94 833 50
Kansas 150 4,405 33 Tennessee 185 12,709 25
Kentucky 119 5,340 44 Texas 350 101,002 7
Louisiana 275 12,816 15 Utah 165 5,345 29
Maine 126 1,714 40 Vermont 97 620 49
Maryland 298 18,327 11 Virginia 224 19,211 22
Massachusetts 351 24,540 6 Washington 165 12,582 29
Michigan 235 23,621 20 West Virginia 110 1,977 47
Minnesota 142 8,063 34 Wisconsin 141 8,301 35
Mississippi 225 6,663 21 Wyoming 106 609 48
Missouri 161 9,873 31 D.C. 478 3,268
Montana 126 1,354 40 Puerto Rico 51 1,690

(1) Population figures are based on the 2019 U.S. Census population estimates.
(2) States ranked per complaints per 100,000 population. States with the same number of complaints per 100,000 population receive the same rank.
(3) Excludes the District of Columbia and Puerto Rico.

Source: Federal Trade Commission, Consumer Sentinel Network.

See also the Identity Theft section of our website Click here.

Top 10 Writers Of Identity Theft Insurance By Direct Premiums Written, 2023 (1)

Rank Group/company Direct premiums written (2) As a percent
of total direct
premiums written
1 State Farm $36,014 14.9%
2 Nationwide Mutual Group 29,535 12.2
3 Travelers Companies Inc. 23,104 9.6
4 Hanover 15,598 6.5
5 Liberty Mutual 12,767 5.3
6 American Family Insurance Group 11,627 4.8
7 Erie Insurance 10,956 4.5
8 Farmers Insurance Group of Companies 10,672 4.4
9 Allstate Corp. 9,420 3.9
10 Munich Re 8,244 3.4

(1) Includes stand-alone policies and the cybersecurity portion of package policies. Does not include premiums from companies that cannot report premiums for cybersecurity coverage provided as part of package policies.
(2) Before reinsurance transactions

Source: NAIC data, sourced from S&P Global Market Intelligence, Insurance Information Institute.