SelectQuote Review

3.5 Star Rating

3.5 Star Rating

SelectQuote isn't your typical life insurance provider. Instead, it's a sales agency that simplifies the process of obtaining quotes from leading insurers. This carries with it some pros and cons.

Both term and whole life policies

With SelectQuote as your ally, you gain access to quotes for both term and whole life policies, offering the potential to secure up to $5 million in coverage. However, customers need to know that SelectQuote doesn't offer universal or guaranteed issue policies within its portfolio. If these particular policy options pique your interest, you'll want to explore coverage possibilities with another insurance company.

Quick estimates via phone call

Getting a free quote from SelectQuote is super easy. By answering a few questions, you can quickly get an estimated quote on single term, permanent, and end of life insurance options. Customers can easily talk to an agent on the phone, which can help those who have a lot of questions about the life insurance process. In general, SelectQuote will send you your estimate via email if you prefer to do the process digitally.

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Coverage up to $5 million

With SelectQuote, customers can find both term and whole life coverage. When it comes to term life insurance, SelectQuote provides you with a cost-effective solution, offering temporary coverage. Coverage goes from $50,000 to $5 million depending on the plan that works best for you, and you can choose a term from 10-30 years if you're looking for the single term option. Since you're being offered a variety of insurance plans from different providers, there may be different requirements and pricing tiers depending on medical exam requirements or riders. The only downside? There aren't any prices available prior to securing an estimate, as the numbers are dependent on what the different providers offer and which plans match your needs and profile.

Clean sitemap and easy navigation

SelectQuote seamlessly integrates cutting-edge technology and artificial intelligence throughout its operations, aiming to enhance the efficiency of the life insurance journey for customers. SelectQuote simplifies the process of sifting through life insurance quotes but also assists in presenting the most advantageous deals. Plus, the site is super easy to navigate and with a clean white and orange design, the buttons and navigation are plenty easy to locate.

Solid with the BBB

In terms of reputation, SelectQuote is pretty solid. The company holds an impressive "A+" rating and accreditation from the Better Business Bureau. However, on the flip side, the BBB shows that there are 64 different complaints over the last 3 years where customers had trouble with SelectQuote contacting them after they chose not to go ahead with insurance from this company. It is worth noting that these complaints are marked as resolved, but it is concerning to keep in mind.

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Concerns from reviewers

Further, the company has a 4-star average rating from verified third-party review sites, which is lower than many competitors on our list. Customers liked the process in general and found the list of options comprehensive. However, some complained about the communication when plans required a medical exam and the length of time it took to get everything in motion.

Value, but room for improvement

While SelectQuote is a clean site with a solid design and provides a wealth of options for customers looking for different life insurance policies, it doesn't stand out from the pack as well as it could. The $5 million in coverage is impressive; however customers have complained about being contacted by SelectQuote and having trouble putting a stop to advertising emails and calls. With a lower-than-average star-rating across different third-party review sites, we have to knock down our score for SelectQuote.

Worth checking out

While SelectQuote is a good site if you want to use an intermediary that matches you with outside plans, it doesn't stand out against plans with higher insurance coverage and those with more trustworthy practices. They're worth checking out as an intermediary since you don't have to pay to get access to the insurance providers and plans, but if you want something more secure or to buy directly, you may want to keep browsing.